Then it started going black as if the tv where turned off although the soundwas still coming through. I was running a game, and when there were the options to change the screen resolution (in game), I changed the settings accidentally and the screen just went blank. I got my tv for xmas and everything was brillliant with it up to a week ago. Post Reply Related Content. There is no audio from the unit either. Galaxy 5G; Mobile. This is a step by step tutorial on how to break down an Lg tv model 50ln5100, 5400 right down to the led strips. Learn how to use, update, maintain and troubleshoot your LG devices and appliances. Solved: Got a 75s425-75” 4K Roku HDTV Four months ago and while watching tv the screen went black while sound was still playing. I used to be able to mirror this very same laptop with picture/sound on my old TV (also Samsung) and I never had any problems. Usually, a TV may have more than one power supply boards along with a T-con board as well as other internal parts. Please enjoy our special offers for you MY BENEFITS SPECIAL OFFERS. No tru: I have a lg smart tv has sound but no picture, and the power button want turn blue on tv it stays red From your descriptions it sounds like your TVs will both require repairs. I have a blue screen on my TV and I have checked all my cables, I have checked all of the inputs on my tv, I even changed to different types of cables... Any suggestions? COVID-19 UPDATE. LG.com utilizes responsive design to provide a convenient experience that conforms to your devices screen size. Filter by query type This button does not work with screen readers. I have a samsung ln26a450c1d lcd television. On your remote control, look for a button that says, “Input” or “Video Input” and cycle through the selections. Most videos, when on, will emit some light, even in a dark room. Why do I have only sound and blue screen (no video) when trying to play a previously recorded 1080p movie? Backlight Issues. My Toshiba 58″ screen just went blue the one morning when I turned it on, I can hear sound from the default Google Movie store. It stopped working suddenly, that is no picture when switched on, I noticed the main ON/OFF red light blinking. The blue screen goes away when I unplug the power to the ultra and plug it back in. It have a blue color if I look at the screen on a side. ive chucked out the box and cannot find the receipt. Defective LED or strip of LEDs that provide the “back light” for the picture. Most common the problem would be the backlight inside the LCD panel. So here we go: I have a Samsung - 75" Class - LED - NU8000 Series (UN75NU8000FXZA). Some users are also suffering from a blue screen issue in this. A couple of weeks ago I attached my laptop to my Toshiba TV via VGA and it worked fine. I replaced both HDMIs from the box to the amp and the amp to the TV. Close. Power light is there but when I turn it on the power light just flashes on and off (instant) but the black screen remains & no sound. The screen goes blue, and only the sound keeps coming. Thanks again, though. It's half way up the screen on the left hand side. If you are experiencing a black or blue screen on your TV: Note: If you have multiple TV's and MTS Set Top Boxes (STB's), determine if the issue is present on one TV only or Multiple TV's. What I could be the problem? Select one that is listed “HDMI1” or “HDMI2” and see if that works. Step 2: Power-cycle the All-Digital unit by removing the power cord from the unit or from the wall. Dear All, Have a peculiar problem with my LG flat screen TV. Why is there no picture on my TV screen? Find more about 'How do I turn off my Samsung TV's picture but not the sound?' Have the same issue if I change the source or press the Menu. My ultra is connected to aOnkyo TX-RZ630 9.2 Channel 4K Network A/V Receiver that is connected to a Samsung - 82" Class - LED - NU8000 Series - 2160p - Smart - 4K UHD TV with HDR. Loose connections, damaged cables or inactive power sources are the probable cause of the problem on your TV. Cable connection problem: Your Samsung Smart TV is likely to have a black screen issue due to the cable connection problem. This can be fixed by following these steps: Step 1: Make sure both sides of the HDMI cable are plugged in as firmly. Sony says you may reset the TV settings to the factory default but I can,t as there is no menu or home button due to No picture. Welcome to the ! While such components may sound a bit complicated, in fact, they are very easy and simple to fix. Reply. The yellow AV cable is hooked up correctly and everything seems to be where it needs to be. Turned on my Sky HD box today and all that is showing is that dark blue screen you get when you change channel (you know just that momentary screen blue you get between channels) well its showing just that and nothing else, no search bar, pressing buttons does nothing at all. my Tv is 2 years in November just passed. First, turn the TV on and make sure you can hear the sound. If your TV is 37" or less, you may obtain service by carrying the TV in to the place of purchase. The sound was still playing, just no picture. If the second HDMI port also shows a blue screen — and you can’t find a signal or picture or any other port — go to #3. Please visit Bill Payment Options for different ways to pay your bill. An issue with the device connected to the TV. Wait ten seconds, then reconnect the power cord. 0 Likes Share. How to FIX LG TV black screen if it wont turn on completely. Everything is connected fine, the TV is still picking up the channels when I change the channel on the VCR, and the VCR is not playing multiple VHS tapes. They have been many misunderstanding issues with the service as the number of subscribers are going quite high. If you've switched on your TV and the sound comes through fine, but you're not seeing any picture; there are 3 potential issues. What can be the problem of the TV . LG TV Has Sound But No Picture . We unplugged and plugged back in, we used the so called factory reset (hit the home button 5 times, up arrow once, The backlight is working plus it have sound but no picture. I know that you say that you have replaced the HDMI leads but I've found that some leads just don't do the job so I bought some moderately expensive leads and my problem with the dreaded blue screen went away. If you can see the image then the problem is the backlight system. My PLASMA TV SUMSANG SMART SCREEN was working fine yesterday just out of the blue screen switched off thought its going to come back on never only power goes on. Mobile. We were watching it this morning and my wife changed channels and the screen went blue and lost the sound. for some reason the surround sound icon will not go away. Problem with Philips TV - Sound but no picture: Steelseries Arctis 5 7.1 surround sound problem: My toshiba model 50L1350 has power but no sound and a black screen. with Samsung. I think I have done all I could to try to make it work. The screen stays blue. Skip to content Skip to accessibility help. No video with normal audio on a Smart TV will the result of one of the following issues: A connection issue; the most common problem. the surround sounds works fine, universal Samsung remote operates it perfect aswell. Can some one let me know what I can do? Even when I unplug the sound bar the icon is still there. I have a 2017 Q7 model# QN55Q7FAMFXZA that I have had for about a year and a half now. If I press buttons on the remote the tv light flickers so it is recognizing it. Unsure on what to do, helppp! Please use the previous link instead. The odd time different slow blurred colours will cross the screen diagonally. Samsung. I am trying to install a DVD player (RCA DRC8335) and everything is setup the way it's supposed to be based on the digram in the book. Hi, I have recently purchased a new SUHD curved tv and Samsung sound bar, with subwoofer. The movie appeared in my PLAY LIST and was eventually fully recorded. I have not tried doing the same with the HDMI cable yet. My TV has a sound but no picture. COVID-19 UPDATE. It is becoming difficult for the subscription provider to handle such a high level of traffic. Many thanks. If the Issue is present on all TV’s, it may simply be due to a missed payment. Where there is a bad connection, faulty cables or improper installation. I apologize for being kind of generic in my reply since I don't have model numbers to provide more specific information. I was playing a tape this morning and everything was fine. If you’re using an LCD TV this is perhaps the reason why you’re having a black TV screen. Sources issue: Moreover, the issue could be caused by the problems associated with the sources such as DVD player, cable box or other external sources. Suggestions? I have a Sony Bravia KDL-42W705B purchased Jan 2015. Suddenly the screen just went blank. Possible Cause: Check connections from DVD Recorder to TV. However, when I switch the TV to video mode I can hear the sound but there is just a blue screen without a picture. A black screen can be caused by a number of problems: 1. Using VOD, I recently recorded a 1080p movie to watch at a time convenient for me. Shine a flashlight on the screen and see if you can see any image (you should be able to). Featured Galaxy S21 Ultra 5G; … September 20, 2020 at 2:49 am. No Picture on the TV (Sound is OK). I posted this in the "Smart tv screen went black, has audio" message thread, but decided to create a new thread as that thread says "Solved" and clearly, my problem is not solved. Back to 1 Depth Menu. For example, if you have your cable or satellite receiver connected to the HDMI1 port and it shows a blue screen or No Signal message, hit the Input or TV/Video button until it goes to another HDMI port where you have another device connected. Sometimes, when I select that device, the sound comes from the laptop, but often it does not come from anywhere at all. The HDMI connection from the cable box to the TV is the cause of a pink/purple screen. I have a Sanyo VCR. Thomas Brown. I have an HP Compaq CQ10 400. If the one connect is disconnected the screen stays on but just blue. When I turn it on I now get a full screen of blank light Blue and no sound. Flat screen plasma tv turns on but no picture or sound repair. easy ways to fix LED TV has sound but no picture repair, watch this TV repair service troubleshooting guide. Select a query type. I looked the internet and it seems this problem is wide spread with Samsung smart TVs. The tv was working fine and now it just has a blue screen. To properly experience our LG.com website, you will need to use an alternate browser or upgrade to a newer version of internet Explorer (IE10 or greater). Search Basket Open menu. I will assume that you have a flatscreen TV and not a CRT based one for the answer here. I have same problem. If I have it connected to the one connect the screen turns off and on. Remedy: Check that Scart connections are pushed fully home and that the Scart plug has not come out on one side. Reply. I have amazon prime and get the picture on my samsung smart tv, but the sound is from the tv program: I connected DVD w/ red/green/blue cable to converter box to samsung smart tv via HDMI cable, picture quality terrible.
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