Keep doing this until you’ve tried all USB ports on your computer. If the problem cannot be resolved, go to Method 5. If this method doesn’t work for you, go to Method 8. I bought a logitech v270 mouse with my Inspiron 1705. If the mouse works on another computer, the device is working properly. Usually, mouse can work automatically without manually installing driver. Firstly, ensure the power switch on the mouse is not turned off suddenly. But with the Pro version it takes just 2 clicks (and you get full support and a 30-day money back guarantee): 2) Run Driver Easy and click Scan Now. Are you unable to detect your new Logitech mouse? You can fix the problem with one of the below methods. Seeing as we depend so much on the mouse, it becomes a real pain when the device is not detected in Windows 10. If the USB hub can’t provide the enough power to the mouse, the problem can occur. Most often, you can resolve the problem by updating the drivers. not working issue. Before working as a technical writer for Driver Easy, she was a technical support agent, helping people to solve their computer problems. Running Vista Home Premium. [Solved] Logitech Wireless Mouse Not Working. In this case, it means the receiver has no problems. You can go to Device Manager to check if there is problem with Logitech Mouse driver. And there were times too when the Logitech mouse got detected for 1 second, and I saw the entry "Mice and other pointing devices" get added to Device Manager, only to … Just work your way down at the top of the list until you find the one that works for you. Sometimes, due to compatibility issues, your Logitech mouse may not be detected on your computer. After you've uninstalled the software, restart your computer. I just bought a Logitech MK550 Combo: Logitech K350 wireless keyboard + Logitech M510 wireless mouse. It’s probably broken. 4) Use a arrow key to locate the Logitech mouse device, then press Shift + F10 keys  to open the context menu. Fix: Logitech Wireless Mouse Not Working. I have a Logitech Master 3 that is not detected by any of my Bluetooth devices: 3 Macbook Pro's, 1 iMac and an Android phone. If multiple mice do not work, the problem is with the mouse port. Click yes, then Next. If your mouse works on a different computer then we can get it working on your current computer as well. If new batteries don’t fix the problem, go to Method 7. For the mouse to be taken into account it had to be listed in the Device manager pane as the "Logitech HID-compliant cordless mouse" and not "HID mouse". Latest update on June 15, 2020 at 09:01 AM by David Webb. Some of the newer devices, such as Logitech G Pro, will not be compatible until the software is updated manually.. Keep the mouse and the receiver away from the electrical items such as cordless or cellular telephones or other wireless mouse devices or receivers. It's much easier for him to use a mouse versus the touchpad. If the mouse driver is outdated, the problem can occur. Or click Update All to automatically download and install the correct version of all the drivers that are missing or out of date on your system (this requires the Pro version – you’ll be prompted to upgrade when you click Update All). She enjoys providing solutions to computer problems and loves exploring new technologies. For most of the wireless mouses, the power switch is at the back of the mouse or at the bottom of the mouse. The laptop will not recognize the small Logitech receiver (dongle) anymore, but it worked fine for months. It may take several minutes for the Unifying software to detect your peripherals — give the … Camilla, a certified MCP (Microsoft Certified Professional), has almost four years technical writing experience. If you’re bugging by this problem, no worries. The information will be used subject to terms and conditions, for advertising purposes. You reserve the right to access and change your personal data, aswell as the right to request its deletion within the limits permitted by law. It is often said that the Logitech, Samsung or Microsoft Bluetooth mouse cursor suddenly disappeared, or that the Bluetooth mouse is not available in Windows 10.You must be very familiar with these issues with Bluetooth, but you may know nothing about what to do when your Bluetooth mouse does not respond to your order or your Bluetooth mouse cannot be detected by Windows 10. If your mouse occasionally works, you can use Driver Easy to update drivers in your computer. Logitech official often updates their mouse drivers on their websites. Now launch Setpoint and your mouse should be detected. Logitech G300s not detected in Logitech gaming software Logitech G300s not detected in Logitech gaming software. To test if that’s the case, just connect your mouse to a different computer or maybe your laptop and see if it’s getting detected. Do not put the mouse or the receiver on metal surface or objects, especially long metal rails or cables. If you have any questions, ideas or suggestions, feel free to leave a comment below. Click Yesand then Next. If your mouse occasionally works, you can use Driver Easy to update drivers in your computer. You will see Logitech mouse under this category. For more information, click this privacy policy However, you may encounter the issue of Logitech Unifying Receiver not working; especially it is not detected by Windows. A number of people have experienced this problem after having installed Logitech Setpoint (the mouse management tool). Driver Easy will automatically recognize your system and find the correct drivers for it. Select Uninstall to uninstall the driver. If the mouse stills not works, go to Method 3. You may be wondering why this would work. If the issue is with your Computer or a Laptop you should try using Restoro which can scan the repositories and replace corrupt and missing files. Step 1. This will help determine if the mouse is dead. 3) On your keyboard, press the Tab key to go to the device list and use the arrow key to locate category Mice and other pointing devices. NotaMex ... @Sukhman Try uninstall the mouse driver through device manager after that re-plug your mouse. A workaround for the Logitech Software when Win7 or the Logitech Software isn't detecting your LogiTech or Razer Peripherals. To fix this issue, you can follow these solutions below. CCM is a leading international tech website. (Win 10) In the Device Manager section (mice), I can see the entry "Logitech HID - Compliant Unifying mouse." In Logitech Gaming Software, click on the arrow that pops up when you hover on the question mark icon. To fix Logitech wireless mouse not working issue, you can try to connect the unifying receiver to the computer via another USB port. Many Windows are reporting this problem as well. Note: The methods below are intended for the mouse connecting to the computer with a USB receiver, but not for the mouse connecting to the computer via bluetooth. Press Alt + right arrow keys together to expand the category (If you want to close the category, press  Alt + left arrow keys.). Our content is written in collaboration with, This document, titled « Logitech Mouse Not Detected », is available under the, Logitech g100 keyboard + left/right click on external mouse, Logitech wireless keyboard not working but mouse is, How to Upload High Quality Photos to Instagram, How to Recover a Disabled Facebook Account, How to Disabled Write Protection on a USB. Defective receiver can cause Logitech wireless mouse not to work. If the previous solutions did not solve the problem, try another mouse. If you don’t have a touchscreen, you’re really stuck. 2) Type devmgmt.msc and press the Enter key on your keyboard to open Device Manager. Click Finish to exit the Logitech Unifying Software. You can remove and insert the batteries again to see if the problem persists. Logitech Software Not Detecting Mouse. Extract its contents to a directory of your choice. Recognized in device manager, bluetooth light on, all seems OK. - Computer only recognized mouse once, for about 10 seconds. Click Next. The only way to connect my mouse to a device is by using the Logitech Unifying receiver. The wireless keyboard works, but the wireless mouse does not. In my case, I would open G HUB and my gaming mouse wasn’t recognized. 2) Expand the category Mice and other pointing devices. If that mouse works, try the mouse that is not working with another computer. Follow the on-screen instructions to turn your Anywhere Mouse MX Off then On: When your Anywhere Mouse MX is detected, you will see a confirmation message as shown below. The Logitech Unifying Software Welcome screen will appear. However, the mouse is recognised by Windows PC and is functioning properly. So the first thing to do is confirm the switch is set to ON. A number of people have experienced this problem after having installed Logitech Setpoint (the mouse management tool). You can update your drivers automatically with either the FREE or the Pro version of Driver Easy. But it is the role of the cddrv directory to provide such information to the system works: Five efficient storage and data backup solutions. If the power switch on the mouse is off, the mouse won’t connect and won’t work properly. All rights reserved. 4) If the receiver can be recognized by the computer, you’ll see a new HID-compliant mouse show under the category Mice and other pointing devices. This is strange because it was working fine earlier in the day and my mouse has been connected the entire time. If you are still experiencing problems with the Logitech software not detecting your mouse, you can go into your software and try to fix it that way. The mouse driver might be removing, outdated, incompatible with the new system, or driver conflicts occur. Launch the application CDDRV_installer.exe found in the \1-SetPoint\CDDRV. - Have 355 Bluetooth. These methods has helped many users resolve their Logitech wireless mouse (Logitech M325, M185, M510, M705, M570, etc.) Unplug the receiver from the USB port and plug it to another USB port. This worked for me using the Logitech G900 Chaos Spectrum Gaming Mouse. Driver Easy will then scan your computer and detect any problem drivers. You may need to replace it with a new receiver. Greetings, Im having trouble getting my wireless usb mouse receiver recognized.Was working fine under vista premium..recently updgraded to windows 7 now dont work? This article will explain what the problem is and how to fix it. To fix your Logitech wireless mouse not working issue, you can try to update the mouse driver. Step (3): Check and see if you see yellow mark right next to Logitech mouse driver. Are you unable to detect your new Logitech mouse? g703 not detected by software but still functioning I've recently reset my PC and after redownloading the LGS, it no longer detects my mouse device g703; however, all my settings seem to be working (light blue color, mouse DPI settings all the same). I show you where Logi support go wrong and how to fix your mouse not getting detected. Update Logitech Gaming Software. When your mouse is detected, you'll see the confirmation message below. Electrical items and metal items may interfere with the signal of the mouse. If the problem persists, you can replace the batteries with new pair. When the Logitech Unifying Software Welcome screen displays, click Nextto continue. This works in most cases, where the issue is originated due to a system corruption. Copyright © 2009-2021 Easeware Technology Limited. But the mouse driver can work out of order without your knowledge. If your Logitech wireless mouse stops working, don’t worry. A few words of thanks would be greatly appreciated. Follow the on-screen instructions to turn your mouse off and then back on. This was a quick fix that worked for me, but it’s not a final solution. Note: To follow the steps, your need to have your mouse work sometimes. From the comments below, we can tell this method has worked for many users. If you see a yellow exclamation mark it means that there is an issue with the mouse driver and you need to update Logitech mouse driver for Windows 10 PC.. Reinstalling or updating mouse driver will help you in fixing the Windows 10 wireless mouse not working problem. Logitech Mouse Not Detected . You can also review your targeting options. You may not have to try them all. . The possible reasons for Logitech Unifying Receiver not detected are Windows update, Unifying software, driver file, incorrect configuration, conflicting apps, etc. If the device doesn’t work on another computer, you can consider replacing the mouse with a new one. If you're using the PS/2 or USB port on the back of the computer, the motherboard may be bad and needs to be replaced. By NotaMex December 22, 2017 in Peripherals. If you confirm the power switch is on, go on and try the methods. If you have a Logitech wireless mouse, and you get a message saying Device driver software was not successfully installed when you plug your unifying receiver into your PC, you’re not alone. 3) Plug the receiver to one of the USB ports on the computer. When clicking on the properties, it says "The device is working properly." But there is only three DPI settings: 400, 800 and 2000. So you can have a try. If you have encountered the Logitech device not detected or Logitech Unifying Receiver doesn’t work in Windows 10, to solve the problem perfectly, you are to check whether there are the Unifying Receiver files in the Windows folder as the first step. The information gathered is for Communitic International to ensure the sending of the newsletter. But if your mouse doesn’t work at all, use your keyboard instead. If the problem continues to occur, go to Method 4. Then check to see if the problem is resolved. If you’re using desktop, you can also try the USB ports at the back of the case. Before you try the methods below, ensure you’ve used a wireless USB mouse. While, after some operations, such as reinstalling Windows 8, upgrading to Windows 10, after getting the Mouse and Keyboard Center, it shows you No supported device detected, even though yours is Microsoft device, like Intelimouse Optical USB mouse. Home Knowledge Base Common Errors [Solved] Logitech Wireless Mouse Not Working. Follow these steps: Open up your Control Panel on your computer. Here’s how to test the receiver on another computer: 1) Open Device Manager on another computer ( refer to the steps in Method 2). The wireless mouse relies on AA alkaline batteries for power. - I downloaded Setpoint software from Logitech, installed. To fix the Logitech wireless mouse stopped working issue, the easiest method is to remove the unifying receiver and batteries for about 5 seconds. 1) On your keyboard, press Win+R (the Windows logo key and R key) at the same time to invoke the run box. To fix your Logitech wireless mouse not working issue, you can try to uninstall and reinstall the mouse driver. To find out if the receiver is the cause, you can test it on another computer. Driver Easy will automatically recognize your system and find the correct drivers for it. 4) After updating the driver, check to see if the problem is resolved. (Press Start and then type “Control Panel.” Select “Uninstall a Program.” The only tab that appears is "option" and you can not access the advanced settings of the mouse, such as the sensitivity setting. Bad mouse The go to Method 6. Hopefully the methods above help you resolve Logitech wireless mouse not working issue. If the batteries are having problems, your Logitech wireless mouse won’t have enough power to perform. Logitech Gaming Software does not detect the G502 gaming mouse If you're getting the message "No devices detected" when you launch the Logitech Gaming Software (LGS), please do the following: With the gaming mouse still connected to your computer, uninstall LGS. 5) Restart your computer and check to see if the problem is resolved. His Logitech M325 external mouse quit working all of a sudden. You don’t need to know exactly what system your computer is running, you don’t need to risk downloading and installing the wrong driver, and you don’t need to worry about making a mistake when installing. I tried device manager scanning for If you don’t see any changes under the category Mice and other pointing devices, it means the receiver can’t be recognized by the computer. Share Followers 1. Try the suggestions below If your mouse and/or keyboard isn’t detected in the Unifying software Make sure your mouse and/or keyboard are not paired to your laptop using Bluetooth. For some unknown reasons the problem is related to the CDDRV/CDDRV2 directory which looses its functionality after installing Setpoint. If there is a yellow mark next to the mouse device, the driver is not working properly. Removing and re-inserting the device would allow the device to restart and allow the computer to re-recognize the device. 3) Click the Update button next to a flagged mouse driver to automatically download the correct version of this driver, then you can manually install it (you can do this with the FREE version). But no worries, this is not at all a hard problem to fix. We’ve put together five methods below for you to fix the Logitech wireless mouse not working properly issue. To fix your Logitech wireless mouse not working issue, you can try to update the mouse driver. Try the mouse on a different computer. Windows will install the driver for the mouse once it’s connected to the computer.
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